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Recent Articles

  • How to deploy Prey in batch mode (Mac OS)
  • Android/iOS: I removed my account and now cannot log in to the Prey app
  • Installing Prey on OS X 10.8 Mountain Lion
  • What is On-Demand and how do I use it?
  • My computer/phone just disappeared! What should I do now?
  • Common questions and answers

    • How do I run Prey on my Android phone?
    • What if a thief formats the computer?
    • I installed Prey but I can’t find any icon to launch it. Is something wrong?
    • My computer/phone just disappeared! What should I do now?
    • Ok, I know where the thief is and what he looks like. What should I do now?
    • View all (28 more)
  • General issues

    • Running Prey in check mode
    • Checking Prey's log file
    • Prey is not being run at all
    • Firewall is blocking Prey from connecting to the Internet
    • I'm running Mac OS 10.4, can I install Prey?
    • View all (4 more)
  • Control Panel issues

    • Cannot log in
    • The Control Panel says my device is "unverified"
    • Suddenly reports stopped arriving
    • I restarted my computer, and never got a report again
    • I didn't receive the activation email after installing Prey. What should I do now?
    • View all (3 more)
  • Reports and actions

    • I marked the device as missing but haven't received any reports. What’s wrong?
    • My PC isn't missing but Prey says it is / locked it / sounded the alarm!
    • Geo module doesn't work
    • The Geo module only works sometimes
    • I'm not getting any pictures from the Webcam module
    • View all (8 more)
  • Installation

    • How to deploy Prey in batch mode (Windows)
    • Prey Configurator doesn't launch on Kubuntu
    • I removed the Prey folder by hand and now cannot reinstall! (Windows)
    • How to deploy Prey in batch mode (Mac OS)
    • How to prevent Prey from being removed?
    • View all (1 more)

Recent Discussions

19 Dec, 2012 01:53 PM Missing Devices and gird view
05 Jan, 2011 01:28 PM [Prey Contact] -- #2213

Recent Articles

How to deploy Prey in batch mode (Mac OS)
Android/iOS: I removed my account and now cannot log in to the Prey app
Installing Prey on OS X 10.8 Mountain Lion
What is On-Demand and how do I use it?
My computer/phone just disappeared! What should I do now?

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