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Recent Articles

  • How to deploy Prey in batch mode (Mac OS)
  • Prey is unable to lock down my Android device
  • How do I uninstall Prey?
  • Reports are taking longer than expected
  • No reports on iOS (iPhone, iPad) after being marked as missing
  • Common questions and answers

    • How do I run Prey on my Android phone?
    • What if a thief formats the computer?
    • I installed Prey but I can’t find any icon to launch it. Is something wrong?
    • My computer/phone just disappeared! What should I do now?
    • Ok, I know where the thief is and what he looks like. What should I do now?
    • View all (25 more)
  • General issues

    • Running Prey in check mode
    • Checking Prey's log file
    • I marked the device as missing but haven't received any reports. What’s wrong?
    • Prey is not being run at all
    • Firewall is blocking Prey from connecting to the Internet
    • View all (4 more)
  • Control Panel issues

    • Cannot log in
    • My device doesn't seem to be synchronized with my Control Panel account
    • The Control Panel says my device is "unverified"
    • Suddenly reports stopped arriving
    • I restarted my computer, and never got a report again
    • View all (4 more)
  • Reports and actions

    • My PC isn't missing but Prey says it is/locked it/sounded the alarm!
    • Geo module doesn't work
    • The Geo module only works sometimes
    • I'm not getting any pictures from the Webcam module
    • Webcam images are too dark
    • View all (5 more)
  • Installation

    • How to deploy Prey in batch mode (Windows)
    • Prey Configurator doesn't launch on Kubuntu
    • I removed the Prey folder by hand and now cannot reinstall! (Windows)
    • How to deploy Prey in batch mode (Mac OS)
    • View all

Recent Discussions

05 Jan, 2011 01:28 PM [Prey Contact] -- #2213

Recent Articles

How to deploy Prey in batch mode (Mac OS)
Prey is unable to lock down my Android device
How do I uninstall Prey?
Reports are taking longer than expected
No reports on iOS (iPhone, iPad) after being marked as missing

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