User and device groups

Say your organization has three offices across the country, and devices move between the offices, and so do the people that manage them - keeping track of each Prey account and which devices they’re allowed to manage can be pretty stressful. Well, that’s where User and device groups come in to help!

Creating additional users

You can create users for every member in your team by navigating to Users, roles and permissions. There, you can enter the contact information for the user and assign them a role.

The roles available for you to assign are the default admin and user, along with any custom role you’ve created. If you’d like to learn more about this, please check our article on Roles and Permissions.

Once the user validates their email address and creates a new password, they’ll be able to use Prey according to the role you’ve assigned up for them.

Keep in mind that all users have a unique setup API key; as such, they will always be able to see and manage devices that have been added using said key.


In order to create a group, you first need to have at least one label created. To learn more about labels, please read our article on Labels and filters.

With this functionality, you’ll be able to group labels and assign users that will be part of that group. To create one, navigate to the Users, roles and permissions section of your Control Panel settings, and select the Groups tab. There, you can select the labels that will belong to your group, along with the users that will be allowed to view and manage devices with that label, even if they don’t have permissions to view and manage said devices.

So for the example above, you can create a group for each of your locations, and move the devices between offices by just assigning the label corresponding to that location, and adding or removing users from the group.

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