2-Factor authentication

For an added layer of security, you can activate 2-factor authentication for your account. Keep in mind that this is on an account-by-account basis, and currently cannot be enforced by admins or owners.

While you can use a number of authentication apps, we recommend Google Authenticator, which you can download for iOS and Android.

Please make sure to save the recovery codes generated by your panel. If you lose access to your authenticator, and do not have access to your recovery codes, we’ll need an email from the account owner confirming that you want to deactivate 2-factor authentication settings. We may require additional information on a case-by-case basis. If your account is free, we are not able to disable 2FA.

If you need assistance with this, please contact our Support team.

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